Voice orchestration
24/7 bilingual intake for patient inquiries.
International Patient Intake for Clinics
Capture every high-value patient call, even after hours.
24/7 bilingual intake infrastructure for clinics serving U.S. and Canadian patients. DialBase answers after-hours and overflow calls, captures patient intent, and sends your team a structured handoff for follow-up.
Coverage
24/7
Languages
English / Spanish
Handoff
Ready for follow-up
DialBase intake route
Live01
Inbound
US + Canada calls
A bilingual intake agent answers instantly.
02
Intake
Natural bilingual intake
Treatment interest, timeline, language, and contact details are captured.
03
Handoff ready
Qualified inquiry prepared
Patient details are routed to your clinic team.
StatusStructured handoff ready
Designed to fit your clinic's existing workflow
Email handoffs
Calendar handoff
Clinic management systems
WhatsApp follow-up
Front-desk workflows
Demo Line
Try DialBase with a demo line configured for your clinic.
Share a few details about your services, languages, and intake needs. We prepare a demo number using DialBase's clinic intake framework, adjusted for your clinic type and patient flow, and send access instructions within 24-48 hours.
01
Share clinic details
Services, languages, and patient flow.
02
We configure the demo
Based on DialBase's clinic intake framework.
03
Test the line
Receive access instructions by email.
Overview
An intake layer behind your existing clinic number.
DialBase connects missed calls, bilingual qualification, and structured handoff without changing how your front desk operates day to day.
No main number change
English / Spanish intake
Structured handoff
Operating model
Conditional forwarding sends unanswered or after-hours calls into DialBase. Approved intake prompts collect patient intent, language, timeline, and contact details, then return a clean handoff to your clinic team.
Trigger
Unanswered or after-hours calls
Intake
Bilingual questions with clinic-approved guardrails
Output
Structured summary for follow-up by your clinic team
Lost Call Path
When your clinic misses the call, DialBase keeps the inquiry alive.
Patients from the U.S. and Canada often call when intent is highest. If they reach voicemail, they may move to the next clinic. DialBase answers the call, captures the inquiry, and prepares the handoff for your team.
01 Unanswered
Front desk is busy or closed
A high-intent patient calls after seeing your ad, but no one is available to pick up.
02 Captured
A bilingual intake agent answers instantly
The intake agent captures treatment interest, timeline, language, and contact details.
03 Ready for follow-up
Your team receives the intake details
Your clinic receives the intake details and can follow up through its preferred channel.
Net effect
DialBase helps turn missed calls into qualified patient conversations.
Platform Capabilities
Infrastructure for international patient intake.
Guided patient qualification
Clinic-approved questions and guardrails for treatment, timeline, language, and contact details.
Structured handoff workflow
Clean patient summaries delivered to your clinic team for follow-up.
FAQ